It’s our job to give you your ready to wear, perfect leather jacket in the shortest period of time. It’s a rare case that our custom leather jacket doesn’t fit our customers, but if such a situation occurs, we responsibly do the first alteration free of cost.

All custom orders require a lot of time and effort to provide you the quality product. The need of return can occur due to the following reasons:

Quality & Design

it’s a part of our process that every time we complete our order, we share pictures of it you before dispatching it. This way you can see the final look of your leather jacket including stitching, quality and all the details. Therefore, this reason is eliminated.

Sizing

At the time of placing your custom order, our customer support agent asks for your body measurements. Please refer to our sizing guide page to take your accurate body measurements. There’s a chance of sizing errors when you take your measurements. If your custom jacket still doesn’t fit you perfectly, we perform free of cost alteration for your convenience. However, please note that you would be required to pay for the shipping fees in this case.

Refund

All Custom order sales are final. While we pay utmost attention to specifications and order details, we'll work with you on case to case basis to find an acceptable outcome. Please contact us if you are not happy with your custom order and need our assistance.

Return & Exchange Policy

Alterations & Returns For Custom Orders

Terms & Conditions

Return & Exchange for International Orders